We make every effort to ensure our product descriptions are as detailed as possible including sizing/colour guides for our garments.
If you have a question about sizing then please contact us at firstname.lastname@example.org prior to making your purchase.
If you are unsure on sizing then we suggest you size up!
However if you have chosen the wrong size we offer a 14 day return policy & would happily exchange your goods for a store credit for the price of the item purchased. Goods will need to returned in the original packaging in an unworn & unused condition with all tags intact at your own cost to be eligible for store credit, once we have received the returned item and is up to return standards we will contact you with your store credit.
Reminder: All sale items sold are final (no exchanges or refunds)
Please email us at email@example.com within 14 days to arrange this.
All items are thoroughly checked before being dispatched to ensure you are receiving the best quality, In the rare occurrence that you receive a damaged or faulty item please contact us immediately via email at firstname.lastname@example.org within 14 days of purchase.
We will exchange for the same item if in stock otherwise a store credit for the price of the item purchased.
Returning of Product
Please follow the step below for faulty items to be returned
Return address 51 Missy Crescent, Mount Pisa Cromwell (9383)
Send your item/s back to us with the invoice that was included in your order
We will refund/cover the return shipping cost which will be placed back on the card/payment type your order was purchased with.
We recommend using a tracked post service as we are not liable for items being lost or damaged in the post.
Please contact us before sending and item/s back to us
Discounted Products & Promotional Items
There are no returns on sale items unless they are found to be faulty. All sales for clearance and discounted stock are final once order is placed it can not be cancelled, changed or returned